Within 30 days of delivery of a shipment, you may return any Teknatool product for a full refund of the product's purchase price minus a 10% restocking fee. Teknatool may also refund the shipping cost if the return is resulting from Teknatool's error. They cannot accept returns on items returned more than 30 days after delivery (unless, of course, the item has a manufacturer's defect in which case it would be covered by that product's specific warranty). Items must be in their original condition to qualify for any kind of refund.