Returns for System Three products will not be accepted without prior authorization. A restocking fee of 20% is charged on all returnable merchandise. No adjustments or returns will be made after 30 days from the invoice date. Shipments returned to System Three because the carrier is unable to deliver to the address provided by the customer will be charged the standard 20% restocking fee unless the goods are reshipped at the customer's expense.

Packages showing minor damage should be accepted. Refuse your shipment if it appears to be greatly damaged or leaking. Your refusal of a damaged package preserves System Three's right to help get your money back or your merchandise replaced. Note all damages on your delivery receipt or bill of lading. Call System Three @ 800-333-5514 for help handling your damaged shipment claim.