This product ships direct from the manufacturer:
- Your order will ship in approximately 2-4 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
Epoch Design (Mail Boss) allows returns of unused, new, resalable items within 30 days of receipt. Customer is responsible for return freight and returns are subject to a 20% restocking fee. Contact Woodcraft Customer Service at 800-535-4482 for return assistance.
Epoch Design (Mail Boss) offers a Limited Lifetime Warranty on Mail Boss products to the original owner with proof of purchase. This warranty covers manufacturing defects and failure of moving parts under normal use. They will repair or replace, at their option, any product or component that is defective in material or workmanship. This warranty excludes deliberate or accidental damage and does not extend to misuse, finishes, rust, or improper installation. Contact Epoch Design's Customer Service Department at 800-589-7990 for warranty assistance.