This product ships direct from the manufacturer:
- Your order will ship in approximately 5-7 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
If you have a return issue not related to PLS' warranty, please contact Woodcraft Supply customer service @ 1-800-535-4482 for return details. Items are only eligible for return within 30 days of purchase, and there is a 15% Restock Fee
for all returns not associated with warranty issues. Customer is also responsible for return freight. If purchased at a Woodcraft store, please return the item directly to the store where your purchase was made.
All Pacific Laser Systems are covered by PLS' "3 Years to Life" Limited Warranty which warranties their products to be free from manufacturer's defects. What's not covered under the warranty? Missing or cracked glass, major impacts or gashes to the housing, and battery or water damage / corrosion. Tool is replaced during first two years with a brand new tool over the counter (less the accessories). Between years two and three, the tool will be serviced at PLS' factory in California. Beyond the third year, PLS will exchange any tool no matter the age or condition
at a discount off retail through the PLS ETN program. You only pay retail price once! If you have a warranty defect, please contact PLS for instructions on returning, etc. 1-800-601-4500.