This product ships direct from the manufacturer:
- Your order will ship in approximately 2-4 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
If you have a return issue, contact Woodcraft Supply customer service @ 1-800-535-4482 for return details. Must be shipped back to Gerstner with a Returns Authorization number. All returns will be charged minimum of 20% restock fee and must be in original carton with all packing and padding. Customer will pay all return ship costs.
If purchased at a Woodcraft Store, please return the item directly to the store where your purchase was made.
Gerstner International Products Warranty:
30-Day, Satisfaction Guarantee. All products go through a rigorous inspection process before they are packed to ship. As a result, products have a 30 day full satisfaction guarantee. If you're not satisfied, let us know - we will work with you to make it right. If you choose to return your item, please see the Returns section below for instructions on returning items.
90-day Warranty: We stand behind the products we build, so if your product needs warranty work during this time we are happy to provide warranty work under the following conditions:
1. Call Gerstner International to receive a return authorization number (937) 228-1662; you will need to provide this return number on the address label. Items returned without prior authorization will not be processed. At this time we will also tell you the return shipping and processing fee to be enclosed wi