This product ships direct from the manufacturer:
- Your order will ship in approximately 7-10 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
If you have a return issue, contact Woodcraft Supply customer service @ 1-800-535-4482 for return details. RGA required. Returns are subject to a re-stocking charge of 25%. Customer responsible for freight back to Weber Knapp.
When returning product, please include the invoice number or customer number and refer to the back of the invoice for shipping instructions.
If purchased at a Woodcraft Store, please return the item directly to the store where your purchase was made.
Because this item is purchased and shipped directly from the manufacturer, their warranty and return policy supersedes any offered by Woodcraft.
Weber Knapp Warranty:
Weber Knapp warranties its mechanisms for 5 years and any wear items (such as palm rests) for 1 year. If you have a concern about a warranty issue, please contact Woodcraft Supply Customer Service at 1-800-535-4482.