This product ships direct from the manufacturer:
If you have a return issue, contact Woodcraft Supply customer service @ 1-800-535-4482 for return details. A full merchandise refund will be issued on any Rousseau product returned within 30 days. Returns of Rousseau manufacturer-shipped items beyond 30 days are subject to a 25% restocking fee. Customer responsible for return shipping.
- Your order will ship in approximately 4-6 Weeks for the stands, and 3-5 days for the dust solution 5000.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
When returning product, please include the invoice number or customer number and refer to the back of the invoice for shipping instructions.
If purchased at a Woodcraft Store, please return the item directly to the store where your purchase was made.
Rousseau offers a limited lifetime warranty... always, to the original purchaser on all products, except electrical and vacuum components, which are covered for one year from date of purchase. This warranty applies to defects in materials and workmanship. In such cases we will repair or replace and ship the part or product at our discretion. This warranty does not apply to defects due to direct or indirect misuse, abuse, negligence, accidents, alterations, repairs, or lack of maintenance. Rousseau's Customer Service # is 800-635-3416.