This product ships direct from the manufacturer:
- Your order will ship in approximately 2-4 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
If you have a return issue, contact Woodcraft Supply customer service @ 1-800-535-4482 for return details. A full merchandise refund will be issued on any U-Bild product returned within 30 days. Please note: Customer pays return freight.
When returning product, please include the invoice number or customer number and refer to the back of the invoice for shipping instructions.
If purchased at a Woodcraft Store, please return the item directly to the store where your purchase was made.
U-Bild stands behind its products, and customer service has been our priority for more than 50 years. If for any reason you are not satisfied with your U-Bild plans, posters, books, hardware, or kits, please return them to us in original re-sealable condition within 30 days of purchase for an exchange or full refund. U-Bild's Customer Service number is 800-828-2453. Customer pays return freight.