This product ships direct from the manufacturer:
- Your order will ship in approximately 7-10 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Residential delivery fee applies for all LTL items.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
If you have a return issue, contact Woodcraft Supply customer service @ 1-800-535-4482 for return details. Customer pays return freight.
When returning product, please include the invoice number or customer number and refer to the back of the invoice for shipping instructions.
If purchased at a Woodcraft Store, please return the item directly to the store where your purchase was made.
To be eligible for credit for returned BADGER Spurs, customers must comply with each of the following requirements:
Written authorization to return any products must be obtained from the RIKON Power Tools Customer Service Department (distributor of the Big Tree BADGER Spur) before the products are returned. They will issue a Return Goods Authorization Number (RGA#), which must be clearly marked on the shipping label and bill of lading with the returned goods. Unauthorized Returns will not be accepted. Obsolete or discontinued products may not be returned.
No product may be returned after 60 days from its original invoice date.
Returned goods must be shipped prepaid and/or in accordance with specific instructions issued by the distributor of the Big Tree BADGER Spur at the time of the return authorization.
Returned goods are subject to a restocking charge equal to 15% of the credit given for the returned goods or $25.00, whichever is greater, to cover the cost of inspection, handling and restocking the returned goods.
Products returned must be unused and in resalable condition. RIKON Power Tools, distributor of the Big Tree BADGER Safety Spur reserves the right to inspect all returned goods upon its receipt thereof and to issue a final determination of whether such goods qualify for return.
Customers with warranty claims, defective or damaged goods should contact RIKON Power Tools (Distributor of the Big Tree BADGER Spur) before returning any product. They reserve the right to ship parts to affect repairs or replace product, whichever they may deem appropriate.
Request to return defective or damaged goods by distributors must be submitted to RIKON Power Tools, the Big Tree BADGER Spur distributor, and will be reviewed for product misuse, abuse, negligence, accidents, repairs, alterations, lack of maintenance or normal wear and tear before giving authorization to return said goods.
Defective/Damaged goods that are returned and show misuse, abuse, negligence, accidents, repairs, alterations, lack of maintenance or normal wear and tear are subject to a restocking charge equal to 15% of the credit given for the returned goods or $25.00, whichever is greater, to cover the cost of inspection, handling and restocking the returned goods.