This product ships direct from the manufacturer:
- Your order will ship in approximately 5 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
Items uninstalled and in original packaging can be returned within 30 days of the purchase date. There is a 15% restocking fee
for all returned items. Please contact Woodcraft's customer service department @ 1-800-535-4482 for assistance with returns.
Premier Copper Products warrants their products to be free from manufacturing defects in material and workmanship for as long as the original consumer purchaser owns their home. This does not include their copper lighting fixtures which are covered by a separate 1 year limited warranty. The original dated sales receipt is required for any warranty claims.
Scratches, stains, and discoloring that can occur under normal use will not be covered under this limited lifetime warranty. This warranty does not cover: shipping cost, labor cost and/or damage incurred in installation, repair, or replacement, as well as any other kind of loss or damage. Warranty excludes all commercial and business usage.
Call Premier Copper Products @ 1-877-251-4486 for warranty claims.