This product ships direct from the manufacturer:
- Your order will ship in approximately 5 business days.
- This product is considered special order. Your account will be charged when you place your order.
- Express or overnight shipping is not available for this product.
- Ships by Ground to the 48 contiguous states. Cannot ship to Alaska, Hawaii, PO Boxes, APOs, US Territories, Canada or other foreign countries.
If you have a return issue, contact Woodcraft Supply customer service @ 1-800-535-4482 for return details.
An RMA number (with prior authorization) is required for returns. There also may be a 15 % restock fee for returned products. Visibly damaged items in shipping can be refused, then contact IPC Eagle. Hidden damage in shipping, contact IPC Eagle for replacement parts or components: 1-800-486-2775.
IPC Eagle warrants new cleaning equipment against defects in material and workmanship under normal use and service to the original purchaser as detailed below.
Polyethylene tanks and housings are warranted for 10 years to be free from defects in materials and workmanship.
All automatic scrubber components are warranted to be free from defects in materials and workmanship for a 3 year period. Parts replaced or repaired are warranted for the remainder of the original warranty period.
All other cleaning equipment components are warranted to be free from defects in material and workmanship for a 1 year period. Batteries are prorated for 1 year.
IPC Eagle will furnish and charge for replacement parts, including transportation, to the original owner
through an IPC Eagle authorized service center. If the part is returned within 30 days and is found
defective, the owner will be credited for the cost of the replacement part including shipping and
handling. Labor charges are covered for one year from the date of purchase if provided by an authorized IPC
Eagle service center. Travel is covered for 90 days for battery operated equipment only. Wear items exempt from warranty include but not limited to belts, carbon brushes, power cords, wheels, pad drivers, clutch plates, brushes, pads, handle grips, filters, screens, throttle cables, hoses, squeegees, nozzles, guns, wands, quick couplers, seals, gaskets, o-rings, pistons, packings, valves, fuses and pump protectors. This warranty shall not apply to failures caused by misuse or abuse, improper maintenance as stated in the operation manuals, use of unauthorized repair parts, repairs by other than an IPC Eagle authorized service center, and damage in transit.